CONSUMER PROTECTION OFFICER
Consumer Council for Northern Ireland
Salary: £27,897 - £28,483 Location: Belfast
Closing date for applications: Wednesday 13th November 2024 at 5pm The role
The Consumer Council is recruiting for a Consumer Protection Officer.
If you share our passion for championing consumers, this is an exciting opportunity to join our Consumer Protection team, working with colleagues and key external stakeholders to deliver the objectives of our Corporate Plan.
Through investigation, resolution and reporting of consumer complaints, you will assist the Consumer Council in enhancing our consumer advocacy, consumer empowerment and consumer protection roles.
Eligibility criteria
You will need proven experience of:
- Working in a busy complaint-handling role including inputting information onto customer databases/CRM systems
- Assisting vulnerable customers
- Managing your workload against competing priorities and deadlines
- Collaborating to build effective stakeholder networks
Salary & Benefits:
Salary: £27,897 - £28,483
At the Consumer Council, you will receive an excellent pension scheme with 34.25% employer contribution, 25 days annual leave and 12 statutory holidays and excellent opportunities for professional development.
The Consumer Council currently operates a hybrid working model.
For further information on this role and to apply, please click ‘Apply now’.
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Matching this job role: Consumer Protection Officer
Consumer Council for Northern Ireland
View Employer Profile
Seatem House,
28-32 Alfred Street,
Belfast,
Co. Antrim,
BT2 8EN
Job Ref: CPO-3001