Customer Support (Hybrid)

Honeycomb is delighted to be working alongside our client, a highly successful local business, to recruit a Customer Support Administrator on a permanent basis. Our client operates within an exciting, fast-paced industry and works alongside a large customer base. Our client is experiencing continual growth and demand within the industry, making it an excellent time to join the team.

The Role

• Being the first point of contact for customers/ clients calling into the business, handling queries via both phone and email.
• Beginning the sales process for customer orders, ensuring accurate recording of orders on the system, sales order processing.
• Ensuring strong levels of communication with customers, keeping customers up to date regarding prices, delivery status and stock availability.
• Providing any other administrative support in order to promote business success.

The Person

• The ideal candidate will be coming with strong administrative experience, ideally within sales order processing.
• An organised and confident individual who is able to build strong relationships with customers.
• IT proficient with experience in using all MS packages including Excel.
• Ability to work within a fast-paced environment and adapt to change.

The package for this role includes a salary of £12.50 per hour alongside attractive working hours and wider benefits. Full details can be disclosed upon conversation with Honeycomb. The business also operates a 3/2 hybrid model!

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Erin Butler, Associate Director, at Honeycomb on the number provided. All conversations are strictly confidential.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **