Customer Services Unit Advisor (Ref 2024-221)
Location: Various Locations across Northern Ireland
The post holder will report to a designated manager to
deliver excellence in customer service via the telephone and/or at the public
counter acting as a customer advocate across a comprehensive range of housing
services. A core role of Customer Service Unit Advisors is to accurately
diagnose and record repairs for Housing Executive tenants and work in
partnership with others to resolve issues.
The current salary for this post is £24,294 - £25,119 per
annum. We also have an excellent pension scheme with an employer contribution
of 19%.
All the information you need to apply is available in the
Candidate Information Pack, which includes full details of the essential and
desirable criteria.
This is available via clicking APPLY NOW
Applications will open on Thursday 31 October 2024 and the
closing date for receipt of applications is 4:30 pm on Thursday 14 November
2024.
The Housing Executive is an equal opportunities employer. We
particularly welcome applications from members of the Protestant community who
are currently under represented in parts of our workforce.
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Matching this job role: Advisor
Northern Ireland Housing Executive
View Employer Profile
The Housing Centre,
2 Adelaide Street,
Belfast,
Co. Antrim,
BT2 8PB
Job Ref: 2024-221