Contact Daniel Bradley | | Vehicle Service Advisor - Newry - Permanent Are you ready to join an award-winning, family-run business on a permanent basis? About the role:
- Location: Newry
- Work Hours: 47 hours per week (Rota-based)
- Shifts: Monday to Thursday: 8:00 am - 9:00 pm / Friday: 8:00 am - 6:00 pm / Saturday: 8:00 am - 2:00 pm
Employee Benefits:- Competitive salary (dependent on experience)
- Permanent role
- Generous holiday entitlement
- Cycle to Work scheme
- Pension scheme with excellent employer contributions
- Healthcare benefits
- Retail discount scheme
- Free on-site parking
- Continuous training and development opportunities
As a Service Advisor, you’ll be the first point of contact for customers, ensuring exceptional service while managing their vehicle needs.
Day to day duties will include: - Greeting customers courteously and interpreting their requirements.
- Generating, updating, and managing service schedules and reminders.
- Managing vehicle and customer databases.
- Booking PSV appointments and coordinating job cards in the workshop.
- Monitoring the progress of vehicles and processing job cards.
- Assisting with invoicing and making outbound sales and customer care calls.
- Managing key customer relationships and selling maintenance contracts.
- Liaising with the Workshop Foreman for efficient job planning.
- Providing customers with quotations for additional work and gaining approval.
- Following up with customers upon job completion and explaining the work carried out.
- Ensuring customer satisfaction
- Performing general administrative tasks such as running reports, filing, and record management.
What You’ll Need:- Relevant parts experience in the motor factors or commercial vehicle industry.
- Strong IT skills and experience with stock control systems.
- Excellent communication skills at all levels, both internally and externally.
- A full, clean driving licence.
Call Daniel at , email or apply online to explore other opportunities that may suit you.
Riada is an equal opportunities employer.
Save Search
Your search has been saved to and can be managed from your dashboard
get alerts
Receive new jobs like
this by email
Matching this job role: Service Advisor