Data/IT Analyst

Key Responsibilities:

• Central administration of tables.
• Ensure all devices are updated following software distribution and follow up on any devices that have not been successfully updated
• Investigate device software faults, system software faults, and operational faults.
• Maintain ticketing databases.
• Provide customer support for my customers' applications, including direct customer interaction and coordination with their supplier for fault logging and diagnosis.

Qualifications:

• Minimum of 3 GCSEs at Grade C or above, or equivalent, including English and Maths.
• Alternatively, at least 2 years of relevant experience in a similar post.
• Minimum of 1 year of experience working in an IT-related/database environment.
• Experience using MS Word and Excel.
• Proficient in database management.
• Analytical approach to problem-solving.

Skills and Attributes:

• The ability to work on his own initiative and as part of a team.
• Ability to think laterally to achieve desired results.
• Excellent organisational and time management skills.
• Effective communication skills.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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