We are currently looking to pre-register candidates for upcoming roles in September/October. Please apply if you are looking to start within these dates & have proof of your education.
Our client, A Large public sector organisation, based in Belfast City Centre are looking for Telephony Officers to join their team
Duration: 51 weeks
Rate of pay: £12.59 per hour
Start Date: 4th November, 13th November and 18th November
( please let me know which start date best suits you )
Hours: Monday-Friday between 8am-8pm ( Training hours will be Monday to Friday 9am-5pm for the first 12 weeks )
Location: Belfast City Centre
Hybrid working will be offered after 4-6 months
Main duties and essential skills may include, while not limited to:
• Excellent customer service skills;
• Strong call-handling attributes;
• Effective verbal and written communication skills;
• Ability to build rapport with colleagues and customers;
• Ability to work within and contribute to a team environment;
• Ability to work accurately within specific deadlines and to achieve relevant targets;
• Basic IT skills / computer literacy with an aptitude for learning new systems;
• Organised with good time management skills;
• Excellent interpersonal skills;
• Excellent work ethic with a desire to personally
develop; and
• Excellent attendance and time keeping.
Essential Criteria:
- 5 GCSE's A-C including Maths & English (We will require proof at time of application)
**Please note that successful applicants will be required to complete an AccessNI check**