This is an excellent opportunity for an individual to join a flourishing food manufacturing company —one of the largest and most modern in Ireland. It offers a superb chance for someone eager to advance their career and expand their knowledge within a leading organisation. The company is looking to recruit a Customer Support Admin individual.
The company highly values its employees, making it an ideal place for anyone looking to further their professional growth.
Office is based in Warrenpoint - Permanent role
Salary
Fully Negotiable + Additional Fantastic Benefits and Perks
Responsibilities:
* Provide outstanding customer service and customer care.
* Support the ordering process, with the use of customer service software, whereby the current production plan will be generated and communicated to all internal stakeholders in an accurate and timely manner.
* Have a good working knowledge of the customer service software.
* Be able to address and resolve customer queries and issues in a timely and efficient manner.
* Build lasting relationships and find best solutions for our customers to achieve the highest level of customer satisfaction.
* Have a good working knowledge of relevant products and services.
* Be able to confidently sell and upsell products when the opportunity presents.
* Be able to multitask and work under pressure to deadlines.
* Liaise effectively with other departments relative to orders received, production scheduling, invoicing, quality control, and order delivery.
The Ideal Person:
- Experience in a similar role
- Accurate data entry skills.
- Customer focused and can build trusting relationships.
- Strong & Confident communicator.
For further information on this opportunity, or any other position in Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.
Massively positive experience with Jordan Burns and VANRATH. Couldn't recommend highly enough! I detailed exactly what I was after in a new role and Jordan came back only with roles that ticked every box which is what really set them apart from some other agencies, no retrofitting or compromise to a role that you are not quite the right fit for - just roles that were exactly what I had said would suit my preferred working style.
Sean was incredibly helpful and really understood what I was looking for and my motivations. Something that really impressed me is that he knew his clients well enough, so much so that although I didn't have the experience the client was looking for, he recognized the transferable skills that they value and managed to arrange an interview for me within a matter of hours.
From sending my CV to being placed in the role Chanel was great. At every stage I was well informed on every aspect of the application process. Very friendly and professional service. Would use Vanrath again with no issues