Senior Training Administrator

Senior Training Administrator

Senior Training Administrator required to join a leading company based in Belfast.

This is a full-time, permanent position.

Working hours: Monday – Friday: 9am-5pm 37.5 hours for the week (evenings and weekends will be required on an ad hoc basis, employees will receive time off in lieu)

Salary: £23,288

Closing date: Tuesday 8th November 2024

Job Purpose:

Provide effective administrative and secretarial support to the Training Team and the Training Instructors as required.

Essential Criteria:

• 5 GCSE’s (Maths and English are essential)
• 1 years’ experience working in an administrative environment
• Proficient in the use of Microsoft packages – including, PowerPoint, Excel, and Outlook
• Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels
• Ability to manage and prioritise a busy workload
• Ability to work in a fast paced, working environment – working as part of a team as well as on your own initiative

Main Duties and Responsibilities:

• Schedule training courses, timetable and facilitate course bookings
• Assist the Training Coordinator with preparing and administering training programmes
• Liaise with internal and external tutors in respect of programme content and availability
• Produce training materials
• Assist with hospitality events
• Assist with the setup of training courses
• Administer accredited programmes including enrolment, logging module completion and certification
• Maintain accurate training records to assist in the effective running of the department. This will involve maintenance of both physical and electronic records
• Disseminate marketing and sales literature as directed
• Deal with all customers enquiries via telephone, e-mail or face-to-face, in a courteous and professional manner
• Manage client contract training courses
• Schedule and facilitate contract training courses
• Maintain accurate records and reports for contract clients
• Assist with marketing events on an ad hoc basis as directed by the Training Team
• General administration duties to include filing, scanning, and photocopying
• Assist with ad hoc events as directed by the Training Team
• Manage ad hoc projects as directed by the Training Team
• Carry out occasional other duties as prescribed by the line managers