Venue Manager

Venue Manager

• Location: Belfast, Northern Ireland
• Job Type: Full-time, 40 hours per week
• Salary: £28k-£36k

We are on the hunt for a Venue Manager who embodies the spirit of good craic and is dedicated to steering our guests to the ‘good times’ with ease and style. Our venue is a hub of delicious food and creative drinks, and we’re eager to welcome a leader who will champion our Front of House Team and cement our place in the local hospitality landscape.

Day to Day of the Role:

• Oversee all front of house operations, ensuring a seamless experience for our guests.
• Provide exceptional customer service, swiftly addressing any concerns or feedback.
• Lead and develop a team of staff, nurturing a culture of positivity and high performance.
• Maintain impeccable standards of venue presentation, cleanliness, and maintenance.
• Utilise guest booking and profiling systems to enhance the customer journey.
• Foster a collaborative environment between Front of House and Back of House teams.
• Drive business growth through innovative strategies and excellent service delivery.

Required Skills & Qualifications:

• Proven track record as a Venue Manager or in a similar role within the hospitality sector.
• Exceptional leadership and team management capabilities.
• Strong organisational skills and the ability to juggle multiple tasks.
• Outstanding communication and interpersonal skills.
• Comprehensive knowledge of bar and restaurant operations.
• Financial literacy, with experience in budget management and reporting.
• Resilience and adaptability in a fast-paced setting.
• Flexibility for evening, weekend, and holiday shifts.
• A fervent passion for hospitality and a dedication to creating memorable experiences.

Benefits:

• Be part of a thrilling new project with room for growth.
• Competitive salary and company pension.
• 28 days of annual leave.
• Generous staff discounts on our offerings.
• Engaging staff events and incentive programs.
• Ample opportunities for professional development.
• A vibrant and supportive work atmosphere.