Account Handler
Commercial / Corporate
Belfast
£Negotiable plus
Benefits and bonus
Your new Company
Signatus are pleased to be working with a Major global
Insurance company who are in a strong period of growth to recruit an account
handler to their Commercial team. This role is ideally suited to
either a seasoned insurance professional or someone with c1-2+ years’ prior experience
in a Commercial / Corporate insurance account handler role. handlers or insurance professionals looking to transition from an underwriting, claims or Liability type role will also be considered.
Remit
Your main responsibilities as an Account Handler within the
Commercial team are:
·
To provide a complete professional
service to prospects, clients and account executives in respect of quotations,
adjustments, renewals and claims for all classes of commercial insurance.
·
To provide the highest standards
of customer care, service and client retention while working towards business
growth and common business goals whilst maintaining regulatory compliance at
all times.
Specific duties and
responsibilities include, but are not limited to, the following:
·
Liaising
with clients directly in the broking, processing and daily administration of
new business, mid-term alterations and renewals .
·
Working
with business strategy and support the development plans for retention and
growth of income.
·
Provide
complete professional insurance advice and service to existing clients
·
Negotiate
with underwriters to find the most suitable insurance for client at the best
price
·
Ensure
clients understand the terms and the extent of the cover provided in line with
industry regulations
·
Advise
clients on risk management and help to devise new ways to mitigate risks.
·
Develop and
maintain networks/formal channels within and outside the Company to gain
information and develop own breadth of awareness and understanding
·
Ensuring
the adherence to New Business and Renewal timeline procedure
·
Work
closely with Account Executive on new business cases and renewals
·
Ensure the
highest standards of customer care, service and client retention
·
Provide
less experienced staff with support (i.e. technical and underwriting expertise)
as and when required
·
Liaise with
Claims Department to gather information on clients claim history and impact
this will have on future business.
·
Raise
debits and credits in an accurate and timely manner and liaise with accounts
when necessary.
·
Create and
update both computer and paper-based records.
·
Carry out
periodical reviews on systems and processes currently in place within own areas
of responsibility to improve efficiency going forward
·
Keep
abreast of and assess the impact of external (such as legal and regulatory)
changes as they relate to the role
·
Carry out
such other duties and responsibilities as the Board may request from time to
time
Knowledge and Skills
·
Minimum of 1-2
years’ commercial insurance or Corporate broking experience
·
Experience
within a broking environment ideal
·
Working
knowledge of Open GI ideal
·
Professional
qualification – CII or working towards professional qualifications
Who to contact for more info?
If you are interested in applying for this position, please
forward your CV to our principal Consultant Fionntán Gamble who will be in
touch to discuss this and other suitable positions with you.