Service Engineer

Service Engineer

Reports to: Service Manager

Direct Reports: None

Location: Hillsborough

Purpose of the role:

• To perform a variety of routine servicing, inspections and subsequent repairs to one or more types of Distribution Tractors, Ro-Ro Tractors and any other manufacturer’s products on customer’s premises when requested.
• To perform visual or operational checks to locate worn, dirty or maladjusted parts.
• To carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts, components or systems using a small variety of test equipment.
• You will be required to undertake thorough inspections of accident damaged machines and produce accurate reports to enable repair. For the greater period working without direct supervision, observing all company and site Health & Safety requirements at all times.

Responsibilities

• To determine own repair and maintenance techniques, undertake equipment selection, proper materials and to implement the correct safety measures e.g. Eye Protection, suitable clothing etc.
• To obtain agreement from the customer that the work has been completed as required/requested, and in all cases to obtain signature.
• To ensure maintenance and repairs are carried out in accordance with manufacturer’s instructions and our Safe System of Work procedures.
• To be prepared to work additional hours when required which may include out of hours call out.
• To be prepared to work away from home on customer’s vehicles either with or without workshop facilities being available for use, this may involve unsociable hours to ensure the completion of the job.

Critical Skills Required:

• Flexible approach to work.
• The ability to work to tight deadlines, under pressure and with a sense of urgency.
• Communications skills, both verbal and in writing, together with the ability to communicate at all levels Knowledge of current road traffic law i.e. speed limits, van weight restrictions, driver’s hours etc.
• Ensure high standards of preventative maintenance and repairs are actioned in line with manufacturers’ recommendations/instructions and our Safe System of Work procedures.
• Interpersonal skills and the ability to develop strong working relationships.
• Ability to manage own workload independently prioritise tasks.
• Self-motivational with the ability to challenge the status quo, and research and offer suggestions for problem solving.

Critical Knowledge Required:

• Knowledge of latest diagnostic systems.
• Substantial experience in Auto Electrician fault diagnosis and resultant repairs, including the use of electronic diagnostic equipment To include working experience of a range of heavy goods / specialist vehicle.

Qualifications and Experience required:

• City and Guilds Level 3 – Vehicle Mechanical and Electronic Systems – Maintenance and Repair Qualification or equivalent qualification.
• Valid driving licence

Interested applicants please submit your CV, via clicking APPLY NOW.