PT
Receptionist (15 hours per week)
Thursday
and Friday
Lisburn (Lagan Valley Island) Oct to June 2025
KEY
PURPOSE OF THE JOB:
The post holder will be at the forefront of customer services dealing with the
public at reception desk and by telephone.
The duties will also include operating a computerised booking/cash
system, selling shop stock/issuing receipts and maintenance of information
databases, directing museum visitors and other users.
The post
holder will assume other delegated duties relevant to the post reasonably
assigned by the Assistant Museum Services Manager including participation in
the interchange of duties/location to cover annual leave/other absences.
KEY DUTIES AND RESPONSIBILITIES
1. Provision of a full range of
receptionist services including dealing with the public in person, by telephone
and by email in accordance with the Council’s Customer Care standards.
Processing incoming/outgoing mail. Operation of the switchboard ensuring calls
are correctly diverted and messages received promptly delivered.
2. Operation of a computerised booking/cash
system including recording, monitoring and reporting to management all relevant
information in relation to bookings and visitor numbers/usage. Reconciliation
of cash processing lodgements in accordance with Council procedures.
3. Handling and selling of Museum shop stock,
stock control and merchandising. Promotion of Council services and special
events and assisting at events as required.
4. Provision of clerical and administrative
support to include word processing, filing and maintenance of records.
Maintaining the maintenance contractor log book.
5. Ensure all Health & Safety
legislation, published relevant guidelines and Council Health & Safety
policies and procedures are complied with in relation to the services and
activities within the facility to provide a safe environment for employees and
contractors
6. To undertake general clerical duties
relevant to provide support across the section appropriate to the level of the
post.
Note:
The post holder should
be aware that the responsibilities and functional areas of the post may be
subject to change as a result of organisational change. The Council therefore reserves the right to
change the duties of the post by adding to or amending the range of functional
responsibilities. The post holder will
be required to be flexible and adaptable to meet the changing needs and
requirements of the organisation. The hours worked will be based on a shift
pattern dictated by operational need.
It
is essential that applicants have a minimum of:
QUALIFICATIONS
1.1 – 5 GCSE passes at grade
A-C, NVQ Level 2 in Administration or equivalent.
EXPERIENCE
1.2 – A minimum of one
years’ experience in a customer service environment or receptionist post.
Where
applicants do not hold the qualifications as outlined in 1.1, they must demonstrate a minimum of three years’ experience as outlined in 1.2 above.
KNOWLEDGE:
·
A
working knowledge of computer packages to include database experience.
DESIRABLE:
· Experience in the operation of a computerised booking
/ cash system.
Hours: 8.30-4.30 Thursday and Friday (15 hours)
Location: Lisburn (Lagan Valley Island)
Start: 3 October to 30 June 2025
Rate of pay: £12.59 per hour plus accrued holiday pay
Job closes 26 September at 11.00 am
To Apply: If you would like to
apply for this role, please send us your updated CV via the link provided and
one of the team will be in touch with you. Or if you would like to discuss this
position, please contact Task Recruitment to speak to one of our consultants.
We are an equal opportunities employer. We
welcome applications from all suitably qualified persons.