Experienced Receptionist for immediate start

Your new company
A Legal Services Firm based in Belfast are looking for an experience receptionist for an immediate start

Your new role

• Meet and greet clients delivering a world class client experience.
• Meet and greet clients in person and virtually with positive enthusiasm and a "can do" attitude.
• Anticipating the client needs helping with their requests and queries efficiently and effectively.
• Offering a hotel-style concierge service to clients, including taxis, restaurant recommendations etc.
• Utilising questioning techniques to understand each request and provide an appropriate response and/or facilitate actions to ensure satisfactory resolution/closure.
• Understanding the firm's business as well as the various sectors, teams, and services to be able to offer a knowledgeable first point of contact and direct queries onwards to the relevant team or colleague.
• Coordinate and plan meeting support from booking to completion, processing incoming telephone and e-mail requests.
• Assist with internal and client meeting room configurations, setting up rooms as per requirements in terms of furniture.
• Monitor housekeeping standards and ensure that all client areas are kept tidy and presentable.
• Liaison with catering, maintenance, AV, and IT departments to ensure the smooth provision of services to the meeting rooms.

What you'll need to succeed
•GCSE’s including maths and English.•Experience of working within a client services environment.•Experience of using a room booking system•Excellent IT skills to include all MS Office packages.•Excellent inter-personal skills.•Effective communicator•Ability to confidently handle conflicting demands and/or challenging situations.•Ability to empathise and reassure with concerns or sensitive issues.•Organised and methodical approach to workload and tasks.•Ability to work within a busy, fast-paced service environment.•Can use own initiative and work without supervision.•Resilient and calm.•Understanding of privacy and confidentiality.
What you'll get in return

• Immediate start, temporary position for 6-9 weeks
• Belfast based location
• Competitive hourly rate between £12-£14 per hour depending on experience
• Online timesheets with weekly pay
• 35 hours per week with potential for overtime

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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