VANRATH are pleased to be working exclusively with a global technology company as they expand their Customer Service function. My client is keen to speak with individuals that are fluent in English & Dutch to join their Customer Service team.
This is an opportunity to join an innovative company with great opportunities for career progression and development. As the first point of contact, the Customer Service Specialist will get the opportunity to work across multiple teams throughout the organisation and improve their product line.
The Role
- Provide first line customer support through telephone and email
- Document queries and requests on the company ticketing system
- Provide a valuable input to product development and improvement
- Connect customers with various company departments and functions
- Use troubleshooting abilities to provide solutions to customer problems
The Ideal Person
- Previous experience in a customer service position
- High level of Dutch & English communication skills
- Interest in Technology
- Troubleshooting skills
For further information on this vacancy, or any other IT Infrastructure roles in Belfast or wider Northern Ireland, please apply via the link below or contact Mark McAdams on in the strictest confidence.
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Matching this job role: Bilingual Customer Service Agent
VANRATH IT
View Employer Profile
7th Floor Lesley Suites,
2-12 Montgomery Street,
Belfast,
Co. Antrim,
BT1 4NX
Job Ref: BBBH7860_1726678802