Service Advisor - Dealership (£28k - £35k)

Service Advisor

My client is a successful plant dealership based in the Belfast area. They are seeking to recruit a Service Advisor with experience in either commercial vehicles, construction plant, forklifts, agricultural equipment or a small car dealership. Salary is £28,000 - £35,000 on a Monday to Friday basis with no weekend work. This position would also suit a Plant Fitter who would like to get off the tools and move into an office based role.

Role - Service Advisor

· Co-ordinate and provide technical support for the company’s products using all company and supplier resources whilst ensuring all customers receive a responsive and reliable service to meet and exceed expectations.

· Maintain workshop scheduler system to co-ordinate workflow ensuring adequate coverage is provided at all times including holiday cover whilst keeping customers fully up to date on repair status.

· Provide contact for customers to ensure technical support matters are recorded and resolved.

· Liaise with sales and parts departments as well as suppliers to ensure highest level of customer support on technical/warranty issues.

· Provide reports and data to support warranty claims including ensuring engineers return all relevant damaged parts and supporting photos.

For a confidential conversation regarding this Service Advisor job contact James Coulter. Alternatively send your CV by applying below.

C-Tech Recruitment are an engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market.