Administrative Support Staff- Band 3

The Recruitment Co are currently working with the RQIA to recruit for a Band 3 Administrator.

Principal Duties of the role

• Provide high quality routine administrative support to individual departments ensuring the effective operation of systems and procedures. This may include, but is not limited to, using email, telephone and face-to-face contact as methods of
• communication.
• Assist in the administration and implementation of administrative systems within the departments.
• Gather, collate and process documents and information as required.
• Manage the administration of the office ensuring a continual high standard of service is provided to all staff, customers, members of the public and suppliers.
• To act as the first point of contact in respect of telephone, email and face to face enquiries to the relevant department, and provide advice where appropriate.
• Effectively prepare reports, documents and proposals for senior staff within the department as well as supplying advice and assistance as required.
• Provide high level service to all stakeholders.

GENERAL REQUIREMENTS

• The post holder will be required to:
• Assist The Organisation in fulfilling its statutory duties under Section 75 of the Northern Ireland Act 1998 to promote equality of opportunity and good relations and under the Disability Discrimination (Northern Ireland) Order 2006. Staff are also required to support The Organisation in complying with its obligations under Human Rights Legislation
• Ensure The Organisation’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom The Postholder has responsibility.
• Co-operate fully with the implementation of The Organisation's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to The Postholder’s manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

Qualification/ Experience

• Five GCSE’s (including GCSE English Language and GCSE Maths (Grades A* - C) OR equivalent qualification to demonstrate literacy and numeracy OR Higher Qualification

OR

• 18 Months relevant* experience
• Evidence of one year’s experience working with Microsoft Office or similar
• Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport

To discuss this role in more detail, please contact