Customer Support Executive

MCS Group is delighted to be partnering up with a local success story in the finance arena, who are looking for 2 customer service executives to join their growing team as they are building out the Belfast office. This is a fantastic opportunity to join an organisation that are renowned for training and helping develop the members of their team.

What's the role?

• You will be responsible for sales to new and existing customers.
• Working closely with the CRM system and taking inititive to drive company revenue and individual bonus.
• Providing advice and striving to become an expert in finance.
• Answering emails and managing inbound and outbound calls.
• Keep all relevant customer information up to date.

Experience and skills required:

• A minimum of 1 year experience in inbound or outbound calls in a busy environment.
• Sales experience is highly desirable, ideally within car finance or banking.
• A passion for customer service.
• A self starter with a drive to build a career and looking for a long term home.

Salary and Benefits:

• £23-25k per annum
• 22 holidays plus stats
• Normal office hours 9am-5:30pm.
• Monthly bonus/commission paid quarterly
• Hybrid working environment
• Full training provided
• Pension Scheme
• Company days out / team building
• Career progression opportunities as we are a rapidly growing company.
• Opportunity to learn new skills

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Stuart Kennedy at MCS Group. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.