Artemis Human
Capital are delighted to be recruiting for a Global Business Travel Manager on
behalf of one of the world’s largest law firms.
This is a
newly created role as the firm shifts from a locally managed travel approach to
a matrix (hub and spoke) model. You will be responsible for designing,
implementing, and managing a global travel program that meets the complex
management, reporting, risk, and compliance requirements of a leading global
law firm.
As the Global
Business Travel Manager, you will be part of the procurement team, overseeing
the design, planning, and execution of the firm's travel program, which
influences an annual spend of approximately £35 million across all offices.
Responsibilities:
·
Working
with local CFOs and local travel representatives in implementing global
strategy and initiatives and to assure compliance with travel policy; and lead
on any global travel comms and training.
·
Strategic
supplier sourcing and contract negotiations to ensure competitive pricing,
quality service and compliance with firms travel and expenses policies; and Performance
benchmarking and reporting.
·
Managing
the global performance of the firm’s panel of approved travel management companies, ensuring that they
continually meet agreed service levels;
·
Act
as point of escalation for local travel coordinators where approved panel fail
to meet expected service levels;
·
Work
with the firms travel security and incident response teams to ensure emergency
response plans are in place, including communication and assistance during any
crises or unforeseen events;
·
Stay
current with industry trends and travel technology advancements, continuously
seeking opportunities to enhance travel management processes and support
eco-friendly travel practices in alignment with the firm’s ESG targets.
Essential
Skills:
·
Strategic
implementer who can design, manage and continually improve a global travel
programme and enabling operating model, adding insight and identifying
opportunities to leverage high value opportunities whilst managing travel risks
and balancing the high expectation of the firm’s travelling population.
·
Excellent
influencing and communication skills at all levels with the presence required
to engage with senior members of the firm and a proven ability to develop,
maintain and enhance relationships with a variety of internal and external
contacts.
·
Comfortable
operating in ambiguity and in a transitional environment (moving from a locally
managed travel operating model to a matrix operating model, complicated further
by the merger), where the success of is primarily dependent on influence and
persuasion (versus mandate).
·
Resilient,
and can remain focused on the bigger picture in the face of setbacks and day to
day noise.
·
Assertive,
authentic, accountable and values driven.