A NEW customer engagement centre has opened in Belfast. Global business services company, Concentrix has opened the purpose-built facility on the site of the old Maysfield Leisure Centre and it reflects the company’s continued commitment to outstanding facilities and exceptional customer engagement solutions for the world’s best brands. This centre of excellence also marks the latest investment from Concentrix in the growth of its European business.
The new multi-millionpound complex was opened by the Lord Mayor of Belfast, Councillor Nuala McAllister, and Dame Mary Peters, Northern Ireland’s most famous Olympic Gold Medallist, alongside Concentrix executives, staff, and clients from around the world.
Speaking about the opportunity provided by this new facility, Concentrix President Chris Caldwell said: “Opening this new building signifies the realisation of exciting aspirations for Concentrix Belfast, as well as the organisation globally. We are redefining what a customer engagement centre should be across the globe. As a company, we are growing and proud to be a market leader; much owed to our incredibly talented staff and the successful relationships we hold with our clients.”
Concentrix European General Manager Gary Slade added: “Maysfield is a beacon for the significant growth planned over the coming years and we are delighted to open the doors to celebrate with our staff, clients and the wider Belfast community.”
With over 100,000 staff employed globally, Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE:SNX) entered Belfast in 2012 through a strategic acquisition and has continued to grow globally and locally.