Sales Administrator (Belfast) (24-27k)

VANRATH have partnered with a longstanding Digital and Printing company, this is a fantastic opportunity for any admin / sales support experienced individual to join a longstanding company that offers many routes for progression.

We now require a Sales Administrator due to EXPANSION. This would suit anyone with any form of sales or sales support experience.

Hours

Monday to Friday 9.00am – 5.30pm (Office-based)

Salary

£24,000-£27,000 (depending on experience) plus a fantastic benefits package.

Responsibilities:

Reporting to the sales director your role is responsible for:

• Preparing quotes for customers based on their specifications and requirements.
• Processing and following up customer orders.
• Ensure that all customer enquiries etc. are followed up and dealt with promptly and effectively.
• Update computer system with amendments to enquiry/order/job specifications and maintain and update customer records
• Complete all daily/weekly/monthly KPI reports as required
• Support external sales reps as required
• Be driven to achieve and maintain top quality customer service levels at all times
• Answer incoming telephone calls.
• Make outgoing calls to customers - not cold calling.
• Provide assistance and support to other members of the sales team as may be necessary to meet customer demands.
• Provide regular structured feedback to enable constant improvement of product and service levels.
• Ensure that all work carried out is in line with the company’s strive for continuous improvement.
• Implement and maintain best practice in communication at all times with customers and colleagues.
• Any other reasonable duties as required, or at the request of management.
• Career advancement opportunities may exist to the right candidate.

The ideal person:

• Sales / customer service / administration experience
• Good telephone manner
• GCSE Maths and English at C grade or above