Job
title: Credit Control Team Lead
Salary:
£28000-35000 depending on experience
Location: Armagh.
Duration: Permanent
Hours: Monday
to Thursday 8:30am to 5pm and 4:30pm finish on a Friday. After probationary
there is a 1-day WFH capacity and some flexibility on this.
Benefits
include: 29 days holiday, rising with
service. Opportunity to purchase additional holidays. Healthcare cash plan. Sharesave
plan. Enhanced Maternity/ Paternity. Company Pension. Retail discounts. And
much more.
On behalf of our client, a global
service provider, we have a new opportunity for a Credit Controller with
experience managing a team.
This is an exciting opportunity
to join an organisation that offers their employees opportunities to develop
their skills and career as well as a fantastic range of benefits. The post
holder can expect a comprehensive training and support from induction and
throughout their career with the organisation.
You will need:
At least 2 years’ experience in a credit control role.
Experience of managing and developing a team.
Experience in a
shared service environment.
Duties include:
1.
Pro-active cash collection throughout the month
2.
Prevention of bad debt through order management and
regular customer reviews
3.
Escalation of delinquent accounts in a timely manner to
alert credit manager of risk
4.
Liaising with solicitors and sales staff to recover bad
debts
5.
Prompt resolution of customer queries
6.
Management of customer database
7.
Advising customers/sales team on best payment options for
large one-off orders
8.
Creating and continually improving procedures and
processes
9.
Development of team through training and mentoring
10.
Promoting excellent customer service at all times within
the team
11.
Ensure the team act proactively in their day-to-day tasks
and understand when to escalate
12.
issues
13.
Prepare monthly credit performance reports for management
pack
14.
Manage month end changes to the customer database
15.
Set Debt Collection forecasts
16.
Check consolidated invoices/statements are processed
17.
Sort and allocate credit balances
If you wish to apply or would like more
information, please email your CV in Microsoft word format to Patricia by
clicking on the link below.
Applicants must ensure their CV is accurate
and up to date. The CV should include your full employment history inclusive of
dates, all academic achievements and full personal contact details.
Please note only applicants that match this
criteria can be considered for the role.
Apple Recruitment Services is acting as an
Employment Agency in relation to this vacancy. Apple Recruitment Services is an
Equal Opportunities Employer.