Our client, based in Hollywood are looking for a Front of House Assistant to join their team
Job Description:
- Front of House Assistants are responsible for delivering a positive and customer focused experience to welcome a diverse range of visitors to the Museum. Working across the welcome area, admission point, orientation points and the shop, the role represents the first and last point of contact for visitors and therefore individuals are acting as advocates and representatives of the National Museum NI purpose and values.
Essential Criteria:- 2 GCSEs including maths and english (certificate proof required)
- 6 months experience working in a customer service role within a fast paced, public-facing environment OR 1 years’ experience working in a customer service role within a fast paced, public-facing environment.
- Enthusiasm and passion for delivering exceptional customer service to a wide-range of people.
- Experience of utilising an online bookings and admission system or computerised retail till system.
- Experience of working within a similar environment with high customer numbers.
- Experience of working within a team, and as an individual within a team, demonstrating a high level of self-motivation.
- Previous experience of cash-handling, counting cash and reconciling takings.
- Experience of effectively utilising a range of IT tools and computer programmes such as Microsoft Outlook, Word, Excel and Teams.
- Availability to work flexible hours within a rota system including weekends, evenings and bank & public holidays.
- Ability to use own initiative
Wage:
- £12.05ph (weekly)
Location:
- Ulster Folk Museum
Start Date:
- ASAP
Length Of Assignment:
- Until 31st June 2024 (Possible Extension)
Work Pattern:
- 37 hrs Per Week
Please send your updated CV and your GCSE certificates via the link or email